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The Annual Customer Experience Management Summit, organized by Allan Lloyds, is a premier conference designed to bring together professionals from various sectors to explore the latest trends and strategies in customer experience management. Taking place in Vienna, Austria, this event attracts a diverse audience, including marketing managers and customer service
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leaders from countries like Austria and Nigeria. Participants can expect valuable insights and networking opportunities with like-minded individuals, fostering a collaborative environment that encourages the sharing of innovative ideas and best practices.
The conference features a lineup of esteemed speakers who delve into critical topics such as creating effective customer experience strategies, mapping the customer journey of tomorrow, and the interaction between customers and organizations throughout the customer lifecycle. Additionally, discussions will focus on the importance of transparency in the use of data and technology, and how organizations can effectively manage innovation while evaluating new solutions through the voice of the customer (VoC). Attendees will leave with actionable takeaways and inspiration to enhance their customer engagement efforts, making this summit a key event for anyone dedicated to improving customer experiences.
The conference features a lineup of esteemed speakers who delve into critical topics such as creating effective customer experience strategies, mapping the customer journey of tomorrow, and the interaction between customers and organizations throughout the customer lifecycle. Additionally, discussions will focus on the importance of transparency in the use of data and technology, and how organizations can effectively manage innovation while evaluating new solutions through the voice of the customer (VoC). Attendees will leave with actionable takeaways and inspiration to enhance their customer engagement efforts, making this summit a key event for anyone dedicated to improving customer experiences.
Highlights
- Popular among visitors for
Top 100 in Banking & Finance in Austria
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You are heading to the event with 80 people! Who's coming with you?
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Timings09:00 AM-06:00 PM (expected)Not Verified | Entry FeesCheck Official Website |
Estimated Turnout300-500 Delegates Based on previous editions | Event TypeConference |
EditionsSep 2025, Vienna InterestedOct 2021, Online +11 more editions Frequency Annual | Official LinksWebsiteContacts Report Error Claim this event |
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48.20800016.374000 Venue Map & DirectionsVenue to be announced Vienna, Austria | |
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12
Speakers (past edition)
Speaker
Nora Horvath Magyary Voljc
Country Communication OfficerSpeaker
Thomas Geitzenauer
Head of CRM DevelopmentSpeaker
Dora Blazevic
Head of Customer Engagement Domain at A1 Telekom Austria GroupSpeaker
Andrea Eusebi
Retail Area Manager – Region Nord Ovest at UnicreditSpeaker
Paolo De Angeli
Head of Customer Experience and Customer Value Management at Borealis...Speaker
Giovanni Tavani
Director, Global Customer Care and Social Media at Mars
48.20800016.374000
Venue Map & Directions
Venue to be announced
Vienna, Austria
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