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Strategy Summit B2B Service Management

07 - 08 Dec 2021Add To Calendar
Leonardo Royal Hotel Berlin, Berlin, Germany
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Excellent customer relationship management in B2B includes excellent service processes. In this area, too, digitization opens up new possibilities for networked and personalized customer experiences that are based on what Amazon & Co. set as the standard in B2C. There are many starting points and building blocks for optimized service processes in B2B, Self-service portals, chatbots, predictive analytics, innovative after-sales processes, and spare parts management.


Timings

09:00 AM - 04:30 PM (General)

Entry Fees

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Estimated Turnout

100 - 500
Delegates
Based on previous editions

Category & Type

Conference
Business Services

Editions

Dec 2021 Interested
+2 more editions

Frequency Annual

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Project Networks GmbH

Germany8 Total Events / 5 Upcoming Events
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map of Leonardo Royal Hotel Berlin
Leonardo Royal Hotel Berlin

Otto-Braun-Strasse 90, D-10249
Berlin, Germany

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