Customer Contact Week Leaders Exchange

Customer service is at a tipping point. Customers contact enterprises more often and via more channels; they shift between channels seamlessly and even use multiple channels simultaneously. To make things even more challenging, customers want businesses to know them and their preferences so they can deliver services in a way that best fits customers’ personal needs. And the experience needs to be fast, efficient and easy.


09:00 AM-06:00 PM (expected)
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upto 100 DelegatesEstimated Count

Category & Type

Business Services
IT & Technology


15-16 Oct 2019 Interested

Frequency Newly Listed

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IQPC Pty Ltd Australia

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Jamal Kadiri

Jamal Kadiri

Head HR at Samdu Trading

Johannesburg, South Africa
-37.444256 143.890945

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