CONSERO Contact Center Forum

19 - 21 Sep 2021Add To Calendar
Wigwam Resort, Phoenix, USA
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In a marketplace characterized by increasing levels of noise and friction, the contact center stands alone as a critical resource for direct customer engagement. Topics for discussion include Creating an All-Inclusive Company Culture, What Customer Experience Leaders Should Be Thinking About Right Now, We're Not All in Kansas Anymore: Recruiting, Training, and Workforce Management, Collaborative Thinking: Achieving Outsourcing Success With The Right Call Center Vendors, Building A Memorable Brand: The Contact Center & Corporate Identity, Meeting Customers On Their Terms: Driving Appropriate Channel Engagement, An Impactful Contact Center: Demonstrating Value & Strategic Priorities.


09:00 AM-06:00 PM (expected)
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100 - 500
Based on previous editions

Category & Type

Education & Training


Sep 2021 Interested
+1 more edition

Frequency Biennial

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Consero Group LLC

USA105 Total Events / 25 Upcoming Events
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Steven Zannos

Steven Zannos

Customer Service Executive at Electrolux

Charlotte, United States
Nydia Castaneda

Nydia Castaneda

webdesign at cts

Scottsdale, United States
Vikash Maurya

Vikash Maurya

Director at Payless Energy LLC

Township of Hamilton, United States

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Wigwam Resort

300 Wigwam Blvd, Litchfield Park, AZ 85340
Phoenix, USA

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