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Conference

Customer Experience Journey: Keeping up with What Customers

23 Jun 2020

About Followers Reviews Exhibitors Photos Speakers 1

What customers expect from their financial institution is rapidly changing. Are you keeping up. In this customer experience webinar, we will walk through the five stages of the customer journey: attract/connect, educate, purchase, serve/retain, advocate, mapping out how your institution currently interacts with customers and prospective customers. Once an understanding of the journey is mapped, we will delve into best practices, ideas and concepts of how to improve the customer journey at your institution.


Timings

09:00 AM-06:00 PM (expected)
Not Verified

Entry Fees

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Participants

upto 100
Delegates
Based on previous editions

Category & Type

Conference
Business Services
Banking & Finance

Editions

23 Jun 2020


Frequency Not Available

Official Links

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Organizer

Logo Follow Company

BankersHub

USA 48 Total Events / 12 Upcoming Events

Schedule & Agenda

Tue, 23 Jun 09:30 PM - 10:30 PM Session
Customer Experience Journey: Keeping up with what Customers Expect

Speakers

Speaker
Lisa Beck

Lisa Beck

Renasant Bank / Sr Vice President, Regional Director Sales and Service

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