Trade Show

Customer Engagement Technology World New York

"International Exhibition for Business Services"
Customer Engagement is one of the comprehensive event for customer management, customer contact, sales and marketing professionals. The event will thousand of qualified visitors from different parts of the globe. This trade show will be held at the Jacob K. Javits Convention Center, New York.


09:00 AM-06:00 PM (expected)
Not Verified

Entry Fees

Free Ticket For Industry Professionals View Details


5000 - 20,000 Visitors
100 - 500 Exhibitors Estimated Count

Category & Type

Trade Show
Business Services


05-06 Nov 2014
05-06 Nov 2014
06-07 Nov 2013
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Frequency Not Available

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Renowned 13 events listed

User Community



Producer at Hiru TV Colombo, Sri Lanka
James Morin

James Morin

Bartender / Manager at The Wardhurst Restaurant And Bevinco Beverage Services Andover, United States
Joy Zhou

Joy Zhou

Tokyo, Japan
Brett Healey

Brett Healey

Indianapolis, United States
andrew pairmam

andrew pairmam

Kingston, Australia
Catherine Forino

Catherine Forino

Louisville, United States


Technical Analyst Iii at Computer Sciences Corporation Collegeville, United States

Audience Profile

Marketing Manager

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Speakers (past edition)

T.J. Gentle

T.J. Gentle

President & CEO at SmartFurniture.com Chattanooga, United States
Cherryh Butler

Cherryh Butler

Business Development Specialist at Barkley/ FutureCast Kansas City, United States
Bradley Jacobs

Bradley Jacobs

Ryan Craver

Ryan Craver

Retail and digital exec building brands fueled by retail tech... New York, United States
Brad Marg

Brad Marg

Chief Operating Officer at Clutch
Margot Myers

Margot Myers

Director, Global Marketing & Communications at Platt Retail Institute Phoenix, United States
Sean Andersen

Sean Andersen

Director, Interactive Services at Six Flags Entertainment Corporation United States

Schedule & Agenda

Wed, 05 Nov09:00 AM - 10:00 AMCONFERENCE - Keynote: Harnessing Disruption
Wed, 05 Nov10:00 AM - 05:00 AMSPECIAL EVENT - Exhibit Hall Open
Wed, 05 Nov10:15 AM - 11:15 AMCONFERENCE - Using Analytics to Inform Your Customer Engagement Strategy
Wed, 05 Nov10:30 AM - 11:00 AMIncreasing Efficiency and Employee Engagement with Mobile Apps
Wed, 05 Nov10:30 AM - 11:30 AMCONFERENCE - Moving the Needle on Customer Loyalty with Mobile & Social
Wed, 05 Nov10:30 AM - 11:00 AMLEARNING LOUNGE - 3 Tips to Successfully Using Digital Signage to Engage Customers
Wed, 05 Nov11:15 AM - 11:45 AMCONFERENCE - Making Your Cross Channel Content Responsive - From First Step to Last
Wed, 05 Nov11:15 AM - 11:45 AMLEARNING LOUNGE - Content Management Strategies for Digital Touchpoints
Wed, 05 Nov11:45 AM - 12:45 PMCONFERENCE - Curating Contextually Relevant Shopping Experiences
Wed, 05 Nov12:00 PM - 12:30 PMCONFERENCE - Turning Visual Content into Sales
Wed, 05 Nov12:00 PM - 12:30 PMLEARNING LOUNGE - Understanding the ROI of Marketing Automation
Wed, 05 Nov12:45 PM - 01:15 PMLEARNING LOUNGE - Effectively Building Brand Advocates
Wed, 05 Nov01:30 PM - 02:00 PMLEARNING LOUNGE - Using Location Analytics and Mobile Technology to Win More Customer Visits
Wed, 05 Nov01:45 PM - 02:15 PMCONFERENCE - Using Social Insights to Engage Customers along their Path to Purchase
Wed, 05 Nov02:00 PM - 02:45 PMCONFERENCE - The Great Showrooming Debate: Embrace It or Hate It
Wed, 05 Nov02:15 PM - 02:45 PMLEARNING LOUNGE - Improving the Conversion Rates of mCommerce Apps
Wed, 05 Nov02:30 PM - 03:00 PMCONFERENCE - Content Marketing Strategy: Successfully Engage & Retain Customers
Wed, 05 Nov03:00 PM - 03:30 PMLEARNING LOUNGE - Leveraging Engagement in Your Online Customer Community - How to Boost Profits and Spur Innovation
Wed, 05 Nov03:00 PM - 04:00 PMCONFERENCE - Collaboration Instead of Miscommunication - Proven Techniques to Enable a Successful Project!
Wed, 05 Nov03:00 PM - 04:00 PMCONFERENCE - Personalization: The New Gold Standard for Online Retail
Wed, 05 Nov03:30 PM - 04:00 PMCONFERENCE - The Personal Connection: Using Modern Marketing to Build Fan Relationships
Wed, 05 Nov03:45 PM - 04:15 PMLEARNING LOUNGE - Social Buying Signals: What They are and How to Use Them in Your Integrated Marketing Efforts
Wed, 05 Nov04:00 PM - 05:00 PMSPECIAL EVENT - Networking Reception Hosted By SAP
Wed, 05 Nov04:30 PM - 05:00 PMLEARNING LOUNGE - Expanding Relevance and Revenue with Mobile
Wed, 05 Nov06:30 PM - 09:30 PMSPECIAL EVENT - DSA Party at the Hard Rock (separate registration required)
Thu, 06 Nov09:00 AM - 10:00 AMCONFERENCE - Keynote: Engaging Customers and Prospects with Transformative Digital Marketing
Thu, 06 Nov10:00 AM - 04:00 PMSPECIAL EVENT - Exhibit Hall Open
Thu, 06 Nov10:15 AM - 11:15 AMCONFERENCE - Reaching Millenials via Technology
Thu, 06 Nov10:30 AM - 11:00 AMCONFERENCE - Retail Merchandising in the Digital Age: How to Configure and Interactive Environment
Thu, 06 Nov10:30 AM - 11:30 AMCONFERENCE - Technology Trends Transforming the Customer Engagement Landscape
Thu, 06 Nov10:30 AM - 11:00 AMLEARNING LOUNGE - Enabling Customer Obsessed Marketing
Thu, 06 Nov11:15 AM - 11:45 AMCONFERENCE - How to Redesign Your Loyalty Program - and Get It Right
Thu, 06 Nov11:15 AM - 11:45 AMLEARNING LOUNGE - Courting the Mobile Consumer: Using Apps to Forge Lasting Customer Relationships
Thu, 06 Nov11:45 AM - 12:30 PMCONFERENCE - Reinventing the Rules of Engagement
Thu, 06 Nov12:00 PM - 12:30 PMLEARNING LOUNGE - Enabling a Responsive Store: The Future of In-store and Online Shopping
Thu, 06 Nov12:00 PM - 12:30 PMCONFERENCE - Increasing Customer Value with Stratification
Thu, 06 Nov12:45 PM - 01:15 PMLEARNING LOUNGE - Key Strategies to Reclaim a Branded Social Experience
Thu, 06 Nov12:45 PM - 01:15 PMCONFERENCE - Using Technology to Engage and Delight Your Customer
Thu, 06 Nov01:00 PM - 02:00 PMCONFERENCE - The Importance of Brand in Digital Marketing and SEO
Thu, 06 Nov01:30 PM - 02:00 PMLEARNING LOUNGE - The REAL Business Value in Big Data & Analytics...Where Are You in Your Journey?
Thu, 06 Nov01:30 PM - 02:00 PMCONFERENCE - Equipping Customer Engagement with Wearable Tech
Thu, 06 Nov02:15 PM - 03:00 PMCONFERENCE - Keynote: Creating New Connections with Consumers through Demand Sciences
Thu, 06 Nov02:15 PM - 02:45 PMLEARNING LOUNGE - Architecting Digital Customer Engagement
Thu, 06 Nov03:00 PM - 04:00 PMCONFERENCE - Networking Reception

Visitor Ticket Price

Free Visitor/General
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Exhibitors Profile

Profile for exhibit include Marketing solutions, Contact Centre Technology, Customer Management Technology, Telecommunications, Speech technology, Wireless devices, Enterprise Resource Planning, Supply Chain Management, Marketing Automation Technologies, eBusiness, Billing Solutions, Data Mining, e-Marketing, Outsourcing, Workforce Management, Call Management & scheduling, Customer Service, Help Desk, Web-based Systems & Portals, Printing, Advertising, Direct Marketing.

40.757777 -74.002591

Venue Map & Directions

map of Jacob K. Javits Convention Center

Jacob K. Javits Convention Center

655 W 34th St New York NY 10001

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