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Alistair Freeman
CEO, Freshtech AfricaSpeaker
Amanda Reekie
Founding Director and CEO, ovatoyouSpeaker
Andrew Bourne
Regional Manager, Africa ZohoSpeaker
Andy Hearsey
Senior Solutions Consultant, Lifesize’s Contact Centre SolutionsSpeaker
Anthea Williams
Customer Experience Manager, Sanlam RealitySpeaker
Anton De Wet
Chief Client Officer, NedbankSpeaker
Asslan Salloum
Service Providers Sales Lead, AvayaSpeaker
Brenda Zuma
Customer Service and Operations Manager, SuperballistSpeaker
Brett Butler
Country Manager, AvayaSpeaker
Bronwyn Pretorius
Executive Head of Marketing, MukuruSpeaker
Charlie Stewart
CEO, RogerwilcoSpeaker
Dennis Wakabayashi
Chief Collaborator | Global Voice of #CX, Team WakabayashiSpeaker
Dino Bernicchi
Head of Machine Learning, HomeChoice International PLCSpeaker
Errol Van Graan
Chief Officer Customer Operations, VodacomSpeaker
Gary Cameron
Customer Engagement Solutions Specialist, AvayaSpeaker
Hannah Sadiki
CEO, Bidvest Financial ServicesSpeaker
Ismail Dawjee
Head of Experience Design, Immersion GroupSpeaker
Ivy Ikpeme-Mbakwem
Chief Experience Officer, Africa Prudential PLCSpeaker
Janine George
CPTO Carrol BoyesSpeaker
Julia Ahlfeldt
Customer Experience Strategist and Business Advisor, Julia Ahlfeldt CX Consulting
Mar 182025
Feb 242025