10times
Conference

The CX Transformation Summit

The Nile Ritz-Carlton Cairo, Cairo, Egypt

About Users 58 Reviews Exhibitors Photos 8 Speakers Travel Deals

The CX Transformation Summit is the only focused event in Egypt meant for organisations obsessed with Excellence in Customer Experience. With Data & digital disruption redefining every aspect of business today - This event helps you turn this challenge into an opportunity with foremost experts, the real practitioners sharing their insights to equip you with the Strategy, tools and technology needed to make your customers your advocates, delighting them time and again.

Highlights

  • Learn from the region's top CX and call center experts.
  • Explore CX and call centre strategies, roadblocks, success stories from cross industry experts.
  • Get access to most innovative CX technologies which has transformed various organizations.

Timings

8:00 AM - 4:00 PM Business Hours

Entry Fees

Check Official Website

Participants

100
Delegates

6 Exhibitors Estimated Count

Category & Type

Conference
Telecommunication
IT & Technology

Editions

18 Feb 2020
09 - 10 Apr 2019


Frequency Annual
Next edition likely in Feb 2021

Official Links

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Organizer

Logo Follow Company

Phoenix Business Intelligence India

Newly listed 1 Total Event

User Community [ Users who have shown interest for this Event ]

Ahmed Mostafa

Ahmed Mostafa

Account Manager at Etisalat Misr

Ezbet El-Nozha, Egypt
Ahmed Mostafa

Ahmed Mostafa

Account Manager at Etisalat

Ezbet El-Nozha, Egypt
Mohamed Hamed

Mohamed Hamed

Cto at ceramica Platino Group

Cairo, Egypt
asmaa Ramadan

asmaa Ramadan

Accountant at وزارة الآثار

Cairo, Egypt
ADEL ABO ELNOUR

ADEL ABO ELNOUR

General Manager IT CIO Smart Cities Consultant at Ministry of Housing

Cairo, Egypt
Ashraf tawfic

Ashraf tawfic

Doctor at Harm farma

6th of October, Egypt
Adel Lotfy

Adel Lotfy

General Manager at National cement co.

Cairo, Egypt

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Schedule & Agenda

Tue, 18 Feb 09:00 AM - 09:15 AMEvolving Role of a CX Leader Keynote
• The CXO is the new CMO• Managing the shift from advertising to delivery• The connection between CX and EX - success recipe• The role of CXO in aligning customer and organization
30.045917 31.232009

Venue Map & Directions

map of The Nile Ritz-Carlton Cairo

The Nile Ritz-Carlton Cairo

1113 Corniche El Nile Nile Corniche Ismailia Cairo Cairo Governorate
Egypt

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Freshworks

Networking Partner London, UK