Customer and User Experience Summit

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Today’s customer is aware, more informed, and increasingly expects a personalized service. Every aspect of their interaction with a company, product, or service affects the user’s perception and loyalty as a whole. By harnessing new technologies, cutting-edge companies are changing the way they approach customer and user experience. How can your business embrace this new generation, fluent in all things digital?Instead of focusing on the decline of old business models, this summit explores how companies can employ innovative techniques and tools which harness the exciting possibilities of digital technologies. Register for the ISG CX-UX Summit to explore and discuss these future technologies that can transform your business. Sessions focus on automation, AI, brand reputation management, customer journey mapping, user experience & design, personalization, programmatic strategy, IoT, and more.


  • Thinking holistically about your customer's user experience
  • Using existing data to better understand your customers' needs
  • Human centered automation


9:00 AM - 6:00 PM (Apr 17) (General)
9:00 AM - 1:00 PM (Apr 18) (General)

Entry Fees

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upto 100 DelegatesEstimated Count

Category & Type

Banking & Finance


17-18 Apr 2019

Frequency One-time

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21 events listed

User Community [Users who have shown interest for this Event]

Visited Kim Leeds

Kim Leeds

Customer Marketing at Oracle Manchester, United States
William Brueske

William Brueske

Business Development Manager at CPI Card Group Mankato, United States
Sahil Makker

Sahil Makker

Associate at Booz Allen Dubai, United Arab Emirates
Ben Hawthorn

Ben Hawthorn

Head of Product & Design at Mudano Edinburgh, United Kingdom
S Cheong

S Cheong

Researcher at University Of Kansas Kansas City, United States

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