4.0 /5
1st Edition Conference

Digital Customer Experience Forum

10 - 11 Jun 2020 Add To Calendar

About Users 32 Reviews Exhibitors Photos Speakers 4 Travel Deals

"Digital Customer Experience Forum - African BFSI Market"
In the business world the customer is referred as king. And same applies to the Banking, Finance services and Insurance (BFSI) sector the focus of 2020 Digital Customer Experience Forum.The DCxForum2020 happening in Kenya on the 10th – 11th of June, 2020 focuses on demystifying every aspects of digital customer experience strategy design and how incorporation of technologies like; Web Analytics, Business Intelligence, Blockchain, Artificial Intelligence, Machine Learning and Bots can ensure .. continue reading the satisfaction or exceeding of customer’s expectations in this digital era.DCxForum2020 is created for BFSI industry executives who want to learn about innovative technology for engaging and growing their customer. It aims to align African customer experience with global best practice.The forum will feature over 20 Speakers; 19 exciting Case Study Sessions, 2 Panel Discussions, 1 Interactive Round table discussion and a Fireside Chat.Register to attend the DCxForum2020.


  • 2 days – Interactive sessions, panel discussions, networking & experience exchange
  • Expert speakers – Industry leading companies, thought leaders
  • Attendees – limited number high-level participation


8:00 AM - 6:00 PM (General)

Entry Fees

Paid Ticket Starts from 499 USD View Details



20 Exhibitors Estimated Count

Category & Type

Business Services
Banking & Finance


10 - 11 Jun 2020 Interested

Frequency One-time

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MJDvent International Ltd Nigeria

8 Total Events / 6 Upcoming Events
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User Community [ Users who have shown interest for this Event ]

GoingPaula Matagaro

Paula Matagaro

Customer service professional at Self

Nairobi, Kenya


Strategic management student at Jkuat

Nairobi, Kenya
GoingJeremiah Okello

Jeremiah Okello

Business Development Manager at Centum Learning

Nairobi, Kenya
Grace Kimani

Grace Kimani

Aviation Consultancy at Proavia Consults

Nairobi, Kenya
Henry Bill Omondi

Henry Bill Omondi

Digital Entrepreneur, Social Media Marketer, Digital Content Creator, Speaker. at The Klout Shop

Nairobi, Kenya


Founder at Oresis

Nairobi, Kenya
Cathy Mwangiru

Cathy Mwangiru

Not applicable at Not applicable

Manchester, United Kingdom


Anand Mohan

Anand Mohan

Managing Director - Digital Business Techno Brain Group
George Bodo

George Bodo

Director - Callstreet
Annepeace Alwala

Annepeace Alwala

Head of Customer Experience & Care - MultiChoice Group
Catherine Kiriba

Catherine Kiriba

Head of Quality Assurance & Service Excllence - Prime Bank

Visitor Ticket Price Buy Now

499 USDDelegates
-1.292000 36.822000

Venue Map & Directions


Venue to be announced

Nairobi, Kenya

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