Welcome to the industry’s largest customer engagement event, now in its 10th year. You’ll also witness 40+ speakers from world-class brands ..
presenting a realm of case study content relating to the latest innovations in the CX world, helping you to arm yourself with an array of new, exciting strategies to delight your customers. Customer engagement is the key to exceeding your customers’ expectations. Let us take you on your journey to success with exclusive content that will demonstrate how you can become more accurate, dependable and provide the service that your customers expect in this ever-more digital world of engagement. We’re excited to announce that this year’s Customer Engagement Summit will be broadcasted LIVE from our very own ‘Newsroom Style Studio’, complete with film crew, event host and set that makes you think you’re watching your favourite television show. We believe in this new approach and feel it’s a refreshing alternative to pre-recorded webinars and ‘Zoom call’ events. All part of our obsession with creating the very best events and making them as engaging and informative as our traditional venue-based conferences.