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10th Edition
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13 - 14 May 2024

Customer Service & Experience West 2024

Conference
Hyatt Regency Mission Bay Spa and Marina, San Diego, USAGet Directions
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"Navigating the Frontier of Human Experience"
Customer Service and Experience West May 13 to14, 2024, San Diego brings together 250 plus senior executives from the worlds most recognizable brands as peers to take a collective leap forward in strategy, technology, and customer-centricity. CSX24 is the platform to redefine strategies, embrace transformative technologies, and cultivate the customer-centric ethos needed to exceed customer expectations in 2024. Propel yourself into a future where exceptional human experiences are a daily reality.

Highlights

  • Advances in generative AI and ML technology present novel approaches to handling daily service tasks
  • Foster a shared language across departments to secure investment, drive growth
  • Take an active role in influencing organizational culture & operational structure with a CX team
  • You’ll gain the empowerment, strategic vision, and technical knowledge
  • Popular among visitors for

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Timings

07:00 AM - 07:00 PM (May 13) (General)
07:00 AM - 04:00 PM (May 14) (General)

Entry Fees

Paid Ticket Starts from 2199 USD View Details

Estimated Turnout

500
Delegates
Based on previous editions

Event Type

Conference

Editions

May 2024, San Diego Interested
Oct 2021, Online
+4 more editions

Frequency Annual

Official Links

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Reuters EventsTop Rated

UK117 Total Events
EditionMay 2024

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Audience Profile

Customer Service Executive
President
Owner
Vice President
President & Ceo

Audience Spread

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Frequently Asked Questions Contact Organizer


How many people are planning to attend the event?
Hyatt Regency Mission Bay Spa and Marina expects about 500 people to attend the conference Customer Service & Experience West.
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What type of products / services will be showcased in the event?
Generative AI,artificial intellligence,customer centric,Customer Experiences,statistic,Technology Support Services,Investment,customer services etc. are some of the products / services to be showcased in Customer Service & Experience West.
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What is the entry fee for the event?
Entry at Customer Service & Experience West starts from 2199 USD and cost up to 3999 USD. It is 2199 USD for Visitor/General ( Basic - This pass includes:2-day conference and exhibition access, Access to the Event Networking app, End of day 1 networking drinks, Link to secur), 2199 USD for Visitor/General ( Academic, NGO, GovernmentThis pass includes:2-day conference and exhibition access Link to secure accommodation with preferential rates upon regi), 2499 USD for Visitor/General ( Business - Everything in the Basic Pass, plus: Interactive workshops Roundtable discussions Event Slides & Presentations Insight-Driven post-event r), 2999 USD for Visitor/General ( VIP - Everything in the Business Pass, plus: Early Access to the Event Networking app Exclusive $200 discount on a future Reuters Events CX & Market), 2999 USD for Vendor ( Vendor Basic - This pass includes:2-day conference and exhibition access Link to secure accommodation with preferential rates upon registration ), 3499 USD for Vendor ( Vendor Business - Everything in the Basic Pass, plus :Access to the Event Networking app End of day 1 networking drinks Roundtable discussions Event), 3999 USD for Vendor ( Vendor VIP - Everything in the Business Pass, plus: Early Access to the Event Networking app Exclusive $200 discount on a future Reuters Events CX &).
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Can I get a list of speakers participating in the event?
There are approx 25 speakers participating in this event. To get the list of speakers, please visit our website or to get the list on mail, register at the link .
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Speakers


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Schedule & Agenda

All TypesNetworkingOpening Ceremony
Mon, 13 May 07:00 AM - 08:45 AM Networking
Breakfast and Registration
Mon, 13 May 08:30 AM - 08:45 AM Opening Ceremony
Opening Remarks

Visitor Ticket Price Buy Now

2199 USDVisitor/GeneralBasic - This pass includes:2-day conference and exhibition access, Access to the Event Networking app, End of day 1 networking drinks, Link to secur
2499 USDVisitor/GeneralBusiness - Everything in the Basic Pass, plus: Interactive workshops Roundtable discussions Event Slides & Presentations Insight-Driven post-event r
2999 USDVisitor/GeneralVIP - Everything in the Business Pass, plus: Early Access to the Event Networking app Exclusive $200 discount on a future Reuters Events CX & Market
2999 USDVendorVendor Basic - This pass includes:2-day conference and exhibition access Link to secure accommodation with preferential rates upon registration
3499 USDVendorVendor Business - Everything in the Basic Pass, plus :Access to the Event Networking app End of day 1 networking drinks Roundtable discussions Event
3999 USDVendorVendor VIP - Everything in the Business Pass, plus: Early Access to the Event Networking app Exclusive $200 discount on a future Reuters Events CX &
2199 USDVisitor/GeneralAcademic, NGO, GovernmentThis pass includes:2-day conference and exhibition access Link to secure accommodation with preferential rates upon regi
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Exhibitors Profile

Customer Service and Experience West gathers a diverse range of senior leaders at the worlds biggest brands with one shared goal to deliver exceptional customer experiences across industry lines such as Retail, Technology and Digital, Telecommunications, Banking and Finance, Travel and Hospitality, Energy and Utilities, Pharmaceuticals, Automotive.

Exhibitors List

2 Exhibitors of Current Edition

Laivly Laivly

Website

Balto Balto

Website
32.764924-117.240332

Venue Map & Directions

map of Hyatt Regency Mission Bay Spa and Marina

1441 Quivira Rd, San Diego, CA 92109
USA

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