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08 Sep 2021 • 

Global CX Summit India

About9Sessions10SpeakersExhibitorsReviews4Photos

Entry Fees

Free ticket

Official Links

Estimated Turnout

100
Delegates

5 Exhibitors

Editions

Sep 2021

Frequency

Annual
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"Cx strategies for touch less tomorrow"
Digitization of the customer experience is a necessary complement to the overarching marketing strategy with the increasing touchpoints of a customer .. Read more on the digital ecosystem. More consumers than ever turned online, including baby boomers and traditionalists who had previously only engaged offline. However, to secure customer attention and spend, marketeers must reimagine their customer experience. Purchasing priorities have shifted and buying behavior has changed pushing customer expectations to an all time high. What was earlier considered as a good customer experience is table-stakes today. At this year’s edition of Global CX Summit, we will continue to connect with our customer experience community to come together, share ideas and learn how to navigate the contemporary challenges. This 3rd Edition of Global CX Summit will bring together 250+ CDOs, CIOs, CMOs, Heads- Customer Experience, Digital Transformation, Analytics etc.

Highlights

  • Understand how you can use data to derive value and refine customer loyalty
  • Explore employee engagement strategies to drive efficiency & consistent experiences
  • Gain insights on latest technologies and solutions to improve your CX strategy and delivery
Opening Ceremony
Welcome Note
Welcome Note

Keynote
Opening Keynote
Opening Keynote
Sanjay Singhal
Sanjay Singhal Chief Operating Officer

Session
Partner presentation
Partner presentation
Ranjan Kumar
Ranjan Kumar CEO and Co-Founder

Roundtable
Panel Discussion
Panel Discussion

Session
Partner presentation
Partner presentation

Roundtable
Panel Discussion
Panel Discussion

Performance
Solution Showcase
Solution Showcase

Performance
Fireside Chat
Fireside Chat

Closing Ceremony
Closing Note
Closing Note

Speaker
Sanjay Singhal

Sanjay Singhal

Chief Operating Officer
Speaker
Ranjan Kumar

Ranjan Kumar

CEO and Co-Founder
Speaker
Dipu KV

Dipu KV

President Operations & Customer Experience
Speaker
Subrata Das

Subrata Das

Chief Innovation Officer
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