SDI20 - The Conference For Service Desk Leaders. Taking place from 16-18 March 2020, SDI20 will bring together a record number of IT service .. Read more professionals. SDI conference has been making service desks brilliant by bringing the community together to be inspired by each other as well as a brilliant line-up of hand-picked speakers from both inside and outside the world of ITSM. SDI21 Live & Interactive is the ideal way to help find answers to the key challenges faced by IT service professionals over the coming year and beyond. SDI21 is the opportunity to learn, exchange experiences, be inspired, revitalised and re-energised, along with unlimited chances to uncover new and actionable ideas to help you move forward. Join hundreds of service professionals this March for the only truly live event of its kind in our industry. Streamed through our brand new interactive digital hub, there will be a big focus on live TV style programming featuring high level keynote speakers as well as industry leaders plus the opportunity to meet, learn from and engage in person with service management leaders from around the world.
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