Credit Control and Debt Management training

"Promoting organisational effectiveness"
INTRODUCTION The course is suitable for individuals and professionals who want to learn about debt control and management of debt within their businesses. The course elaborates the steps to be taken when handling overdue invoice customers. COURSE OBJECTIVES · Understand collection of overdue customer invoices · Understand Debtor Ledger Questionnaire to evaluate office procedures and identify gaps in the systems · Develop strategies to reduce current customer debt · Contact customers using overdue invoice strategies · Use a phone script when handling an overdue invoice customer and have all the answers to questions that might be asked DURATION 5 Days WHO SHOULD ATTEND This course targets professionals in the administrative, business and finance sector who are responsible for the management of credit accounts, and ensuring the efficient management of debt.