| About | Exhibitors | Speakers | Reviews | Deals |
You are heading to the event with 33 people! Who's coming with you?
Share
"Thriving through transformation"
Join us at Customer Service & Operations Symposium, a Learning event for cross-function organisation professionals from all Industries Bin Operations, Customer Service, Human Resource and Administration, Finance and technology.
Highlights
- Transformation of customer engagement and operations
- Empowered and enlightened by technology disruptions
- Address customer and technology innovations that are driving transformations in customer service
- Network and form lasting relationships within our IRIS community
- Acquire the skills, you need to accelerate your career
- Popular among visitors for
Top 100 in Business Services in Tanzania
Listed In
You are heading to the event with 33 people! Who's coming with you?
Share
Timings8:00 AM - 4:00 PM (General)
| Entry FeesCheck Official Website |
Estimated Turnout200 Delegates 15 Exhibitors | Event TypeConference |
EditionsMar 2025Frequency Annual Next edition likely in Mar 2026 | Official LinksWebsiteContacts Report Error Claim this event |
Organizer Queries about the event?
Ask Organizer
IRIS EXECUTIVE ADVISORY AFRICA Tanzania2 Total Events | |
-6.69434839.225486 Venue Map & Directions | |
Near the venue with time to spare? New in town?
Invite others for coffee and plan your day!
Write a Review
Add Your Review EditionMar 2025
How did you participate in this event?
Visitor
Exhibitor
Speaker
Followers [ Users who have shown interest for this Event ] Join Community Invite
Sort By
Schedule & Agenda
Filter By| Tue, 25 Mar 08:00 AM - 04:00 PM | Workshop CUSTOMER SERVICE MANAGER MASTERCLASS Learn about the fundamentals of Customer Service Management of Leadership excellence | |
| Tue, 25 Mar 08:00 AM - 04:00 PM | Workshop OPERATIONS MANAGER MASTERCLASS Learn about the fundamentals of Operations Management | |
| Wed, 26 Mar 08:00 AM - 04:00 PM | Workshop Customer Service & Operations Managers Masterclass Fundamentals of Leadership for Customer Service Managers and Operations Managers | |
| Thu, 27 Mar 07:30 AM - 10:00 AM | Registration Event Kickoff Networking Breakfast, Sponsor Lounges andEvent Kickoff | |
| Thu, 27 Mar 10:15 AM - 12:15 PM | Keynote Track 1: Customer Experience Management Track 1:Customer Experience ManagementSpeaker 1: Rethinking Customer SuccessSpeaker 2: Custom...continue reading | |
| Thu, 27 Mar 12:15 PM - 01:00 PM | Executive Dialogues Panel DiscussionIndustry experts share their perspectivesEmployee Experience and impact oncustomers...continue reading | |
| Thu, 27 Mar 01:00 PM - 02:00 PM | Lunch Lunch Lunch, Networking, Sponsor Lounges | |
| Thu, 27 Mar 02:00 PM - 04:00 PM | Roundtable Track 2: Leveraging AI in all Industries Track 2: Leveraging AI in all IndustriesCamp 1: AI in customer service: All you need to know...continue reading | |
| Thu, 27 Mar 04:00 PM - 06:00 PM | Networking (Lounge) Sponsor Lounge Sponsor LoungesCome meet all our sponsors & learn about theirsolutions/services) | |
| Fri, 28 Mar 07:30 AM - 09:30 AM | Session Breakfast Brunch: Design Thinking (by invitation) DESIGN THINKING WORKSHOPThis event is exclusive, ‘by invitation only’ to industry leaders. The goal is this workshop ...continue reading | |
| Fri, 28 Mar 08:00 AM - 10:00 AM | Networking (Lounge) Networking Breakfast Networking Breakfast, Sponsor Lounges andEvent Kickoff | |
| Fri, 28 Mar 10:00 AM - 01:00 PM | Keynote Track 3: Operations Excellence Track 3: Delivering the Desired Results withOperations ExcellenceSpeaker 1: Culture T...continue reading | |
| Fri, 28 Mar 01:00 PM - 02:00 PM | Lunch Food For Thought Luncheon Thought Leader Luncheon | |
| Fri, 28 Mar 02:00 PM - 02:30 PM | Executive Dialogues Executive Dialogues: 3 Questions toask the Experts!Creating a Winning Culture by Leading with...continue reading | |
| Fri, 28 Mar 02:30 PM - 03:30 PM | Keynote Enabling Public sector Digital Transformation Closing Keynote:Enabling Public Sector Digital Transformationand Service excellence amidst Conflicting...continue reading | |
| Fri, 28 Mar 03:30 PM - 04:30 PM | Closing Ceremony Closing Ceremony Word of ThanksCertificatesIRIS Gift Goodies Bag | |
| Fri, 28 Mar 04:30 PM - 06:30 PM | Networking (Lounge) Sponsor Lounge | |
| Fri, 28 Mar 06:30 PM - 10:00 PM | Dinner + Cocktail Karaoke & Cocktail Let's have FUN! | |
-6.69434839.225486
Venue Map & Directions
Plot 170/171 Jangwani Beach Dar es Salaam 0000
Tanzania
More Events in Dar es Salaam
 May 122025 | Accounting & Finance for Non-Financial Professionals Training Course Dar es Salaam, Tanzania |
| Jul 012025 | Dar-Es-Salaam Int'l Trade Fair Dar es Salaam, Tanzania |
| Sep 102025 | Medexpo Tanzania Dar es Salaam, Tanzania |
| Oct 082025 | Solar Africa Dar es Salaam, Tanzania |
| Oct 162025 | Tanzania Build Expo Dar es Salaam, Tanzania |
https://10times.com/hub/business-consultancy-hub
Jun 092025
