How to Combat Fraud & Optimize the Digital Customer Experience: One State's Journey to Help Citizens in Need

Ryan Schaller has vast experience in technology, specializing in customer identity and access management solutions. As a CIAM specialist, Ryan is a passionate developer that understands that a unified customer identity solution is the foundation to delivering a customer experience that is both connected and secure. Prior to joining Okta, Ryan held the position of Lead Platform Solutions Engineer at Box. Zach has over 15 years of combined experience in technical consulting, market research, and .. continue reading network security, supporting many of the largest global eCommerce and Financial Services organizations in mitigating fraud, and safely improving user experience through digital transformation initiatives. He is currently the Director of Fraud & Identity Solutions Consulting at LexisNexis Risk Solutions, supporting their Alliances, Government, Healthcare, and Insurance groups. Prior to joining LexisNexis Risk Solutions, Zach worked as a Solutions Engineer at ThreatMetrix (now part of LexisNexis Risk Solutions), a Silicon Valley startup that built the world’s largest consortium of digital identities. During his time at DMI and Fragomen, he consulted through data science and analytics for many Fortune 100 companies, and several utilities such as SMUD and TVA.