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The Master Class for Executive Secretaries and Administrators for Exceptional Service Delivery is a specialized workshop organized by the Centre for Public Service Productivity and Development, aimed at enhancing the skills of participants in Lagos, Nigeria. This course is designed for administrators, assistants, executive secretaries, prospective office managers, senior administrators,
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and supervisors of junior employees. It offers an in-depth examination of techniques that differentiate exceptional administrators from their peers, focusing on practical, multi-disciplinary best practices.
Participants will engage in various interactive exercises, including group discussions, role plays, and self-assessment tools to identify strengths and areas for improvement. Throughout the workshop, attendees will learn to implement effective verbal and written communication strategies, develop a service-oriented mindset for both internal and external customers, and manage stress through comprehensive techniques. Key topics include the importance of effective business writing, the dynamics of professional meetings, and mastering telephone handling skills. The course also aims to instill a positive attitude, enhance credibility, and recognize the significant factors that contribute to an effective office environment. By the end of the workshop, participants will possess the skills necessary to elevate their productivity and professionalism in their roles.
Participants will engage in various interactive exercises, including group discussions, role plays, and self-assessment tools to identify strengths and areas for improvement. Throughout the workshop, attendees will learn to implement effective verbal and written communication strategies, develop a service-oriented mindset for both internal and external customers, and manage stress through comprehensive techniques. Key topics include the importance of effective business writing, the dynamics of professional meetings, and mastering telephone handling skills. The course also aims to instill a positive attitude, enhance credibility, and recognize the significant factors that contribute to an effective office environment. By the end of the workshop, participants will possess the skills necessary to elevate their productivity and professionalism in their roles.
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Timings09:00 AM-06:00 PM (expected)Not Verified | Entry FeesCheck Official Website |
Estimated Turnout0-300 Delegates Based on previous editions | Event TypeWorkshop |
EditionsJul 2025 Interested+10 more editions Frequency Quarterly | Official LinksWebsiteContacts Report Error Claim this event |
| Different Located Editions | |
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Centre for Public Service Productivity and DevelopmentTop Rated Nigeria895 Total Events • 7477 Followers | |
6.5240003.379000 Venue Map & DirectionsVenue to be announced Lagos, Nigeria | |
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Venue Map & Directions
Venue to be announced
Lagos, Nigeria
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