19 Oct 2020Ended

Overcoming Barriers to Behavioral Healthcare Engagement


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19 Oct 2020


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Health insurance providers have made great strides to improve access, engagement, and outcomes for behavioral health populations, however, there .. Read more still exists a costly subset who are not participating in needed care due to myriad and complex barriers. Recent research from Milliman found that populations with behavioral health and chronic medical comorbidities inflate medical costs up to 7.7 times – with little to none spent on behavioral care. According to McKinsey research, rising instances of individuals with complex behavioral health challenges due to COVID-19 could result in as much as $140B in incremental medical costs by the end of 2021. Despite the availability of services and programs meant to address barriers related to access, availability, and adequacy, not many plans have taken the necessary “whole person” engagement approach that encompasses systemic, SDOH, and member-specific challenges. Health Alliance is addressing this issue in part through its partnership with Ontrak, Inc., whose solution is designed specifically to identify, engage and treat high-cost members with unaddressed behavioral conditions and chronic medical comorbidities.

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