Digital identification is completely transforming the financial sector. Banks and financial institutions have understood the needs of today’s .. Read more customers, transforming their processes to offer them an experience that they find comfortable and accessible, without friction and difficulty when registering to obtain products. For traditional banks, adapting to the new world we’re living in is not easy. It requires either a completely new leadership mindset or huge investments. So, whether it’s Europe, Asia, Africa or the USA, digital banking – and the onboarding process in particular – will remain a hot topic for design thinking and action in the years to come.
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