18 Feb 2021 • 

Customer Insight & Experience Digital Conference


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Estimated Turnout

upto 100


Feb 2021


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Customer Insight & Experience Digital Conference will bring together industry leaders from across the public and private sector to discuss how to .. Read more maximize the use of customer insights to power business, better connect with service users, and inform organizational strategies. You will hear from award-winning organizations on how to drive organizational success and prevent customer insight teams from developing in silos by embedding a culture of customer-centricity across the entire organization. This event will also explore how to action the voices of service users through high-quality customer feedback and a gold-standard complaints culture geared to drive continuous improvements to customer experience, product design, and service delivery.

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Westminster Insight

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