What a powerful pull engagement strategy will look like in 2021 and beyond Simple examples of how to deliver the best possible experience - build .. Read more loyalty Examples from the top retailers on what an effective customer engagement transformation looks like and the technologies involved. Insight from one of the worlds leading retail futurologists Examine developments in technology including AI, VR and AR driving customer engagement transformation Join us as we drill down into these exciting areas and examine how retailers are grappling with the challenges and opportunities they are presenting in relationships with their customers. “delighted to be invited to a TRB summit to contribute to a great event with some outstanding topics and learning experiences from some of the leading organisations in the UK”. “It continues to be a great place to meet colleagues and network, a forum where I always come across new relevant and practical ideas”. “An informal, relaxed, inclusive and collaborative event - yet highly informative and relevant to the current challenges that HR faces and some great take-outs to use at work”.
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