10times
09 Dec 2020Ended

Managing Complaints to Achieve Better Results

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upto 100
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Based on previous editions

Editions

09 Dec 2020

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Not Available
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Complaints are the canary in the coal mine. They help identify potential compliance deficiencies and legal violations that . They help identify .. Read more potential compliance deficiencies and legal violations that could cost the financial institutions hundreds of thousands of dollars in civil monetary penalties, fines and restitution. Learn about complaint trends, the importance of managing consumer complaints, crafting a complaint resolution process that is all encompassing, and best practices to strengthen your complaint program.

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Western Bankers Association

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