How to Have Courageous Conversations: Explore the approaches to having difficult conversations to help effectively manage your team. In the current .. Read more climate, are you keen to develop your ability to engage with staff and sympathetically handle often challenging but essential dialogue with them? Against the backdrop of the current pandemic, employers are exposed to increasing operational and financial pressures, whilst simultaneously, employees face anxiety and apprehension around their own future security. In the coming weeks and months, loss of revenue and the eventual winding down of government support schemes will almost certainly lead to difficult conversations having to take place. Ensuring these are handled with empathy and in line with regulatory guidelines will ensure harmonious working relationships are maintained, damage to morale is minimised and costly grievance and/or disciplinary processes are mitigated. This session will provide you with the tools needed to approach such conversations tactfully and expediently, so that your business can focus on its growth. This session is primarily aimed at SME owners and HR professionals facing difficult discussions with their workforce in the coming weeks and months, around job stability.
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