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17 Sep 2020 .

The 7-Point Service Desk Digital Assessment

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17 Sep 2020

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The 7-Point Service Desk Digital Assessment, Key Learning Objectives - Understanding the digital quotient for service desks, Clarity regarding the 3 .. Read more levels of going digital and what they mean for service desks, Understanding the 7 key digital assessment parameters for service desks, Performing a self-evaluation using the digital assessment score card.

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