10times
15 Jun 2021 • 

WEBINAR: The US Customer Experience Index

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Estimated Turnout

upto 100
Delegates
Based on previous editions

Editions

Jun 2021
+1 more edition

Frequency

Annual
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During this webinar, we review the latest results from Forrester's US Customer Experience Index. We explain how the pandemic had little impact on this year's results, discuss trends in CX quality at the brand and industry level, and explore the impact of CX-based differentiation.

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Forrester Research, IncRenowned

USA231 Total Events / 24 Upcoming Events

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