Program Overview: Healthcare organizations are facing major challenges with changes in payment systems and increased emphasis on quality, patient .. Read more safety, and patient/employee experience/satisfaction. Faced with these challenges, organizations are launching major performance improvement projects including (a) revenue cycle improvements (billing and collections) (b) implementation of electronic medical records and information systems (c) supply chain cost reductions (d) operations improvement including patient flow and resource utilization (e) quality and patient safety improvements and (f) patient/employee experience/satisfaction improvements. This one-day session provides participants with an overview of project management and an opportunity to practice some of the skills needed to successfully manage a project. In addition, participants will explore project management through the lens of audiences affected by their work and learn how to engage and sustain the involvement and participation from project sponsors and key stakeholders. Experiential activities allow the time to practice both the skills and the language of project management.
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