08 Dec 2020Ended

Customer Feedback Nuggets of Gold


Estimated Turnout

upto 100
Based on previous editions


08 Dec 2020


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Huge online community of Project Managers offering over 12,000 how-to articles, templates, project plans, and checklists to help you do your job. How .. Read more do you address your customers’ needs and wants? Find some applied approaches and verified techniques to help you understand your customers better while providing the value they are looking for. This webinar will start with defining the 3Rs of listening: relate, reflect and reshape as a technique for you to gather valuable customer insights. We will use this feedback to introduce the value proposition canvas as a tool to analyze your customers’ pains and gains. Once you understand the customer problem, it is time to identify the product features that will address the problem. In the end, you will be able to build the link between your customer, your product and your project, to better position your organization for a successful delivery.

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