09 Sep 2020Ended

Microsoft Forms Pro in Dynamics 365 Customer Service Processes


Estimated Turnout

upto 100
Based on previous editions


09 Sep 2020


Not Available
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This webinar hosted by Cluster Reply will give an overview of new tool Microsoft Forms Pro for survey management, integrated with Microsoft .. Read more Dynamics 365. After having portrayed the business context, we will dive into a sample Customer Service case study using Microsoft Forms Pro to reach the customers who contacted the customer support and Microsoft Dynamics 365 to collect their feedback about the service. Join the webinar and see how companies can leverage this solution to define their own surveys, triggers and segmentation rules on collected feedbacks.

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