Join us to learn how to embed a culture of engagement in your organisation, empower staff on the frontline, and foster empathetic approaches such as .. Read more Home Group’s Life Swap model to embrace a diverse pool of tenants. Hear best practice from the digital landlord of the year, Salix Homes, on harnessing digital opportunities. SOHA housing will share insights on how to create a sense of community by targeting the needs of those harder to reach and vulnerable residents, and creating new approaches to tackle loneliness. You will also hear the tenant’s perspective from the Taroe Trust, London Tenant’s Federation and resident-led best practices from Phoenix Community Housing.
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