Craig has 30 years of experience improving reliability in nuclear power, transportation, manufacturing and health care. He now leads .. Read more safety culture transformation engagements for health care systems. Before joining Kaiser Permanente as the Vice President for Quality and Safety in both the Northwest and Washington Markets and serving as the Regional Chief Nursing Executive in Washington, Jennifer was the Senior Vice President for Patient Safety and Quality at the Washington State Hospital Association — where she was instrumental in creating a formal partnership for the nearly 200 hospitals across Alaska, Oregon and Washington whose exclusive focus was on reducing harm and improving patient outcomes. Suzanne is an award-winning journalist and author who writes about health care delivery and health care systems and patient safety. Her books about nursing’s contribution to health care include “Life Support: Three Nurses on the Front Lines” and “Nursing Against the Odds: How Health Care Cost Cutting, Media Stereotypes, and Medical Hubris Undermine Nurses and Patient Care.” With Bernice Buresh, she is author of “From Silence to Voice: What Nurses Know and Must Communicate to the Public,” which is in its third edition. Linda received her bachelor’s degree from American Jewish University and master’s degree from Brandeis University. Linda is the past president of the Oregon chapter of the National Speakers Association.
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