10times
03 Dec 2020Ended

Innovation Webinar. Service Design

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Estimated Turnout

upto 100
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Based on previous editions

Editions

03 Dec 2020

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Not Available
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Definition Service Design Service design is the process of designing services and processes of all kinds in which customers are involved. The aim of .. Read more Service Design is to create a unique customer experience, making interactions as easy as possible for the customer and giving them a good feeling. The aim of service design is to create a unique customer experience and make interactions of all kinds as easy as possible for the customer. In 4 steps to radically new things The first phase is about understanding the needs and problems of users through interviews and observations. In phase 4, new concepts will be developed at the conference together with members of the project team and LEAD users. Service design is the process of designing services and processes of all kinds in which customers are involved. The first phase is about understanding the needs and problems of users through interviews and observations.

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LEAD Innovation Management GmbH

Austria 6 Total Events