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24 Nov 2021Ended4.0 2 Ratings

Digital.NSW Virtual Showcase

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Timings

09:00 AM - 06:00 PM
Not Verified

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Estimated Turnout

100 - 500
Delegates
Based on previous editions

Editions

Nov 2021
+1 more edition

Frequency

Annual
Next edition likely in Nov 2022
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Almost three years ago, the NSW Digital Government Strategy set out a bold vision: services which are digital by default, co-designed with customers .. Read more and put data at the heart of decision making. Last year our virtual program focused on the “Beyond Digital” strategy, which reflected the reality that the biggest opportunities to improve customer service do not just better utilise technology, but go beyond: like adopting a whole-of-government view of service delivery, driving a culture of continuous improvement, or setting the strong security and privacy foundations to allow effective use of emerging technologies like Artificial Intelligence. The Strategy session will take a look at the challenges and opportunities faced by a range of agencies and departments across the NSW Government. The future of government in NSW is one in which customers are at the centre of everything we do. It’s a future in which services are easy to use, trusted and accessed easily across multiple-channels of the customer’s choosing. Anything we invest in now, needs to be re-usable. That means utilising common sources of data and optimising our use of the cloud, platforms and software- as-a-service technologies and it means always providing secure and trusted digital platforms and ways of interacting with our services.

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