It is important to understand the rules and responsibilities regarding the "interactive process" and confidentiality obligations. Knowing the various ..
types of "reasonable accommodations" and how to respond legally is crucial to avoid legal consequences. Proper documentation and obtaining medical proof for accommodations are necessary. HR's obligation to engage in the "interactive process" when requested is challenging. The EEOC offers guidance on handling leave requests as reasonable accommodations for both employee health management and business needs.