Katy has led culture change programmes, reputation strategy, development of climate change strategy and digitisation of customer service and retail .. Read more channels, including contactless and mobile ticketing. has also represented the bus and rail industry at conferences and events including parliamentary select committees and Conservative party conferences, as well as chairing industry wide committees on diversity. Prior to Go-Ahead, Katy worked across a variety of financial and professional service firms including IG Group, VTB, Kroll and LCP, leading change programmes to deliver growth.
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