10times
13 Apr 2021Ended

Webinar - Hard Talk: how to communicate with customers about price rises and other impacts of a hard market

AboutSpeakersExhibitorsReviewsPhotos

Estimated Turnout

upto 100
Delegates
Based on previous editions

Editions

Apr 2021

Frequency

Not Available
Claim event to edit details

This webinar will provide you with communication strategies that will enable you to communicate with clients in a way that keeps them on board now .. Read more and for the future. LEARNING OUTCOMES By the end of the session, participants will be able to:  Identify key communication skills for messages about price and cover in a hard market.  Implement a strategy to communicate in a way that reassures clients and keeps them on board. Speaker BIO Jeff Heasman worked as a litigation executive and senior liability adjuster before branching out into language and psychology. Jeff holds both a bachelors and masters of law degree, is a qualified language instructor and also a certified practitioner member of the Academy of Modern Applied Psychology. He delivers courses across the globe, either face-to-face or online. Jeff maintains a close connection to the industry by regularly providing consultancy in law and language, especially through his plain language editing service.

  • Share your Experience
  • Organizer
Logo Follow Company

Chartered Insurance Institute (CII

UK78 Total Events / 8 Upcoming Events

More Events From The Organizer