Customer Experience Transformation Gathering

"CX is more critical than ever to succeed in the competitive marketplace."
Customer Experience Transformation Gathering 15 a€" 16 March 2023- Sandton Johannesburg brings together experts to exchange experiences and innovations as the world adapts to new business realities in light of the global pandemic. To meet evolving customer expectations, businesses must revamp their approach to engagement and overhaul operations to ensure safe experiences. CX is more critical than ever to succeed in the competitive marketplace.

Highlights

• LIVE Interactive Sessions with enhanced Q&A, polls and learning
• Break-out groups on specialized topics to turbo-charged peer-to-peer learning
• Networking with industry leadership you wouldn’t otherwise have access

User Reviews

5
17 Mar 2023

Nicholas GezaVisitor Business Development & Marketing Manager at Knowledge Integration Web ...Johannesburg, South Africa

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5
09 Mar 2022

Carol MugwenaVisitor QA and CX Manager at MHA Management HoldingsJohannesburg, South Africa

• Participants
• Ease of Use
• Communication

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1
09 Mar 2022

Lauren BarbourVisitor Head: CX and Strategic Accounts at SBV ServicesJohannesburg, South Africa

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Speakers

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Sjeanne Cawdry

Business Manager RMB focusing on Web3 strategies

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Lyndon Barends

MD Group Commercial & Strategy at Arena Holdings

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Durrel Ramrathan, Ph.D

Senior Analytics & AI Leader at MultiChoice | Accredited Customer...

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Craig McLeod

Head of Digital Transformation at Digital Tribe BPO

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Darryl Comley-White

Founder of Market Magnet Consulting | Marketing and Web Strategist

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Paula Sartini

Chief Executive Officer | BrandQuantum

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