Discover the Four Angry “I”s and the Stress Doc’s “Four Faces of Anger” Model for transforming anger, rage, and conflict into productive .. Read more dialogue and conflict resolution. Use the Thomas-Kilmann Conflict Styles Inventory to discover your style of conflict, and learn how to engage in collaborative conflict resolution. Learn how to appropriately and strategically use humor to disarm pressure-packed situations. This webinar is for anyone in an organization or company who depends on efficient and effective communication and collaboration to be productive. All personnel levels – from front-line employees to all levels of management will gain skills, tools, and strategies for: 1) learning to understand different anger dimensions and how to express frustration and anger in a more constructive and professional manner. Participants will gain tools and techniques for transforming conflict into more collaborative problem-solving. And teams and the organization as a whole benefit when a work culture is able to acknowledge and address difference and disagreement, anger and conflict in an open, transparent, and respectful manner.
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