The rapid ICT development across the nations, enforce the organization to adapt their business strategies. Many organizations started to make digital ..
transformation in their businesses. The digital technologies were used to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. The digital transformation was used in many organizations such as: government and public institutions, private and services industries. The digital transformation had a significant influence in managing the businesses and how we engage with the customers using digital technology. It’s expected to increase the organization business performances. We welcome conceptionally, empirically or theoretically substantiated contributions, including generalize case studies and literature surveys.
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