10times
14 Jul 2021Ended

The Practically Perfect Process: A Disney Inspired Approach for Finding and Fixing Problems

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Estimated Turnout

upto 100
Delegates
Based on previous editions

Editions

Jul 2021

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Not Available
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When visiting the Disney Parks, people don’t notice the finely timed and choreographed process machine that makes the experience magical. People .. Read more think of Walt Disney World as a magical place. What they don’t notice, because it is intentionally hidden, is the finely timed and choreographed process machine that makes the experience magical. You might think that a creative person like Walt Disney would have disdained process. Process plussing is where the real magic happens, and organizations gain their customer service edge. To the customer, the experience appears as if by magic. But behind the scenes, it is a meticulously planned process that makes the magic.

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