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Workshop

Training course on Customer Care and Public Relations

20 - 24 Mar 2023
Data-Afrique Consultancy, Nairobi, KenyaGet Directions
Virtual Event
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"Promoting organisational effectiveness"
INTRODUCTION The voice of the organization to the public, customer care representatives and public relations staff face an arduous task-from dealing with difficult customers, customers with peculiar interests, customers seeking information unrelated to the services the office offers, abusive customers, customers who use threats, overwork among others and organizations need to adopt a practice of continuous improvement of systems, processes and skills of this caliber of staff to ensure that all customers and stakeholders have the right public relations and customer care skills set. It is of paramount importance to identify different ways to deliver services to meet changing public, customer and stakeholders needs so as to be the organization of choice among those customers.


Timings

09:00 AM-06:00 PM (expected)
Not Verified

Entry Fees

Paid Ticket Check Official Website

Estimated Turnout

100
Delegates
Based on previous editions

Category & Type

Workshop
Education & Training

Editions

Mar 2023 Interested
+15 more editions

Frequency Monthly

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DATA-AFRIQUE CONSULTANCY

Kenya139 Total Events

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Venue Map & Directions

map of Data-Afrique Consultancy
Data-Afrique Consultancy

104167 nairobi KE, Nairobi, Kenya
Kenya

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