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7th Edition
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02 Dec 2021

The Annual Customer Service Forum

Conference
Crowne Plaza Bahrain, BahrainGet Directions
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"Latest practices in customer experience in many sectors"
Winning customers in a world of AI, bots and automation We're entering phase 3 of digitalization. This is a world of automation, bots and Artificial Intelligence. The benefits to customers will be HUGE. Customers will enjoy a world of faster than real-time customer service. A world with hyper-personalized offerings with the most seamless user interfaces ever. In this Forum, participants and organizations will achieve the customer benefits in this new digital phase. The three investment axes will be discussed to achieve the perfect customer experience

Highlights

  • Banking and Finance | | Telecom
  • Airline, Winning the Heart of Customers via Latest Technologies
  • Hospitals and health centers, Leveraging data to Improve CX
  • Retail ,Customers the Day After Tomorrow
  • Latest Customer Interfaces

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Timings

8:00 AM - 4:30 PM Business Hours

Entry Fees

Paid Ticket Starts from 270 BHD View Details

Estimated Turnout

100 - 500
Delegates
Based on previous editions

Event Type

Conference

Editions

Dec 2021 7th Edition


Frequency One-time

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Organizer

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Origin Group Bahrain4 Total Events

26.24401450.590098

Venue Map & Directions

map of Crowne Plaza Bahrain

Manama
Bahrain

Get Directions

Visitor Ticket Price

270 BHDDelegatesFee Pass all sessions. ● Full Forum Materials.● Tea / Coffee Breaks

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EditionDec 2021

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Speakers

Schedule & Agenda

All TypesNetworkingOpening CeremonyKeynoteSession
Thu, 02 Dec 08:00 AM - 09:00 AM Networking
Registration
#Bahrain Conference Center
Registration & Networking over Tea & Coffee
Thu, 02 Dec 09:00 AM - 10:00 AM Opening Ceremony
Opening Ceremony
#Bahrain Conference Center
Keynote SpeakerFirst session: Customers the Day After Tomorrow● Awards
DR. STEVEN VAN BELLEGHEM
DR. STEVEN VAN BELLEGHEM International Speaker
Thu, 02 Dec 10:30 AM - 12:30 PM Keynote
Session Tow:
#Bahrain Conference Center
● The 3 Investment Axes to Achieve Perfect CX● Winning the Heart of Customers via Latest Technologies
Thu, 02 Dec 01:30 PM - 02:30 PM Session
Session Three: Panel Discussion
#Bahrain Conference Center
Group of Executive Leaders in Service Industry, such as:Banking & Finance | Retail | Telecom | Airlines | Hospitals andhealth cente...continue reading
Thu, 02 Dec 02:30 PM - 03:30 PM Session
Session Four
#Bahrain Conference Center
● Leveraging data to Improve CX● Latest Customer Interfaces
Thu, 02 Dec 03:30 PM - 04:30 PM Session
Session Five
#Bahrain Conference Center
● Strategies to Fight the Digital Commodity Magnet● Augmented Employee Intelligence Levels

Visitor Ticket Price

270 BHDDelegatesFee Pass all sessions. ● Full Forum Materials.● Tea / Coffee Breaks
26.24401450.590098

Venue Map & Directions

map of Crowne Plaza Bahrain

Manama
Bahrain

Get Directions

Sponsors

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