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"Driving Innovation and Excellence in Field Service Management for a Customer-First Future"
India is on the path to becoming one of the world's largest economies, and the way customers buy and businesses sell and manage aftersales services is changing rapidly. With new companies entering the goods and services industry daily, customer attitudes and behaviors are evolving.Todays buyers demand both ready-to-use products and
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customized solutions with strong sales and service support. Rising expectations are pushing companies to stay agile, while globally, businesses recognize the need to stay closer to customers to drive growth.The global field service management market is projected to exceed Dollar 6 billion by 2028, growing at a CAGR of 11.7 percent from 2022 to 2028. Field service management is critical for bridging the gap between customer expectations and operations, improving turnaround times and retention.Join us at the Field Service Management India Summit and Awards, where top industry leaders will decode the complexities of this evolving landscape.
Highlights
- Leveraging the power of digital transformation for field service and customer centricity & support
- Effective remote assistance for executing field activities
- High-accuracy data, digital twins, & real-time visibility enable smarter, faster decisions.
- Transforming service models to enhance control, visibility, and productivity
- Leveraging the subscription model for FSM - Revolutionizing revenue streams and customer engagement
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Timings9:00 AM - 5:00 PM
General Hours | Entry FeesCheck Official Website |
Estimated Turnout100 Delegates 10 Exhibitors | Event TypeConference |
EditionsJan 2025, MumbaiAug 2021, Online +5 more editions Frequency Annual Next edition likely in Jan 2026 | Official LinksWebsiteContacts Report Error Claim this event |
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19.09730572.853837 Venue Map & DirectionsGinger Mumbai Airport Nehru Road, Plot no 10&11, Western Express Hwy, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099, India Get Directions |
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Schedule & Agenda
Tue, 28 Jan 08:00 AM - 09:00 AM | Registration Registration | |
Tue, 28 Jan 09:00 AM - 09:30 AM | Opening Ceremony Opening Speech | |
Tue, 28 Jan 09:30 AM - 11:30 AM | Thought Leader Sessions | |
Tue, 28 Jan 11:30 AM - 01:00 PM | Session Panel Discussion | |
Tue, 28 Jan 01:00 PM - 02:00 PM | Lunch Lunch Break | |
Tue, 28 Jan 02:00 PM - 03:00 PM | Thought Leader Sessions | |
Tue, 28 Jan 03:00 PM - 04:00 PM | Session Panel Discussion | |
Tue, 28 Jan 04:00 PM - 05:00 PM | Award Ceremony Field Service Management Awards |

19.09730572.853837
Venue Map & Directions

Ginger Mumbai Airport
Nehru Road, Plot no 10&11, Western Express Hwy, Navpada, Vile Parle East, Vile Parle, Mumbai, Maharashtra 400099, India
India
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