"Europe's leading SFE and CoE Summit-going virtual"
Global Commercial Effectiveness Summit brings the professional views of Commercial, Customer experience, and sales force experts together under one roof. To exchange their knowledge, experience, cutting-edge ideas and reveal the challenges for implementing the best commercial models, achieving customer excellence, improving the sale operations, future selling model evolution in challenging and competitive market.

User Reviews

5
17 Jun 2021

Ana FerrriraVisitor Diretora | Retail Business Unit at GenerisLisbon, Portugal

• Agenda
• Location
• Arrangements

well organized and great customer service

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5
17 Jun 2021

Ana Rita PiresVisitor Commercial Excellence & Supply Manager at MundipharmaLisbon, Portugal

• Presentation
• Amenities
• Staff

Highly recommend this summit

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5
17 Jun 2021

Atanuu SoorVisitor Head Of Customer Excellence at TakedaDubai, UAE

• Presentation

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3
16 Jun 2021

Ivan DmitrievVisitor SFE Manager at Merck LLCMoscow, Russia

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Speakers

Speaker

Andy Wilkins

Founder | FUTURE OF HEALTH

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Uri Goren

Head of Marketing and CX | Novamed

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Emmanuel Jansa

CEO | iQuantis

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Alfred Pawson

Director: Digital Transformation & Innovation | DnA Business...

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Speaker

Alper Alptekin

Managing Director Organon Italy | Organon

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Stefan Turnwald

World-Wide International Commercial Engagement Excellence Partner|...

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Schedule & Agenda

Tue, 07 Jun 08:45 AM - 08:55 AM	Keynote 08:45hrs: Attendee Tutorial Video/ Opening Remarks, Introduction, General Flow by chairman Andy Wilkins Andy Wilkins Founder | FUTURE OF HEALTH
Tue, 07 Jun 09:05 AM - 09:35 AM	Keynote 9:05hrs Session 1: Customer Centricity at the heart of the digital transformation Uri Goren Head of Marketing and CX | Novamed
Tue, 07 Jun 09:35 AM - 10:10 AM	Keynote 9:35hrs Session 2: Digitalisation of Processes with FlowCentric: Case Study Emmanuel Jansa CEO | iQuantis Alfred Pawson Director: Digital Transformation & Innovation..
Tue, 07 Jun 10:10 AM - 10:45 AM	Keynote 10:10hrs Session 3:How can we have highly engaged organizations during and after pandemia? Alper Alptekin Managing Director Organon Italy | Organon
Tue, 07 Jun 11:15 AM - 11:50 AM	Keynote 11:15hrs Session 4: Performing while Transforming: Agile and Design-Based Methodologies in the Complex Transformation of Field Teams Stefan Turnwald World-Wide International Commercial Engagemen..
Tue, 07 Jun 11:50 AM - 12:30 PM	Keynote 11:50hrs Session 5: How to implement and manage a self led team in the sales force field Catarina Fonseca Head of Roche Diabetes Care Portugal | Roche
Tue, 07 Jun 12:30 PM - 01:05 PM	Keynote 12:30hrs Session 6: Panel Discussion on “Challenges in a BANI world” Sofia Ferreira Country Manager AltadisFarmaceutica - Tecnime.. Tiago Baleizão Former General Manager Stada Portugal +3 more
Tue, 07 Jun 02:00 PM - 02:35 PM	Keynote 14:00hrs Session 7: How to get SFE change management wrong less often : from Big data to Small data, & From Technology to Biology Quentin Descat Global Cardiovascular Commercial Launch Brand..
Tue, 07 Jun 02:35 PM - 03:10 PM	Keynote 14:35hrs Session 8: The omnichannel virtuous cycle: a stretch goal and a growing journey Nuno Cunha Customer Strategy Director Janssen-Johnson & ..
Tue, 07 Jun 03:40 PM - 04:15 PM	Keynote 15:40hrs Session 9: Existing Go To Market models : The limits - Models based on “general pharma vision Jean Claude Roche General Manager France | Recordati Rare Disea..
Tue, 07 Jun 04:15 PM - 04:55 PM	Keynote 16:15hrs Session 10: Challenges of CRM implementation & how to dust them off Patrizia Troncone Vidal Senior Commercial Excellence Specialist EMEA ..
Tue, 07 Jun 04:55 PM - 05:30 PM	Keynote 16:55hrs Session 11: Commercial excellence and pharmacies incentive programs: New realities in a digital era Antonio Miguel Pesqueira Global Head of CRM & Salesforce Effectiveness..
Wed, 08 Jun 08:50 AM - 09:00 AM	Keynote 08:50hrs - 9:05hrs Attendee Tutorial Video/ Opening Remarks, Introduction, General Flow by chairman Andy Wilkins Andy Wilkins Founder | FUTURE OF HEALTH
Wed, 08 Jun 09:05 AM - 09:35 AM	Keynote 9:05hrs Session 1: Turning Patient Centricity into Action David Ventura Business Unit Head, Rare Diseases & Immunolog..
Wed, 08 Jun 09:35 AM - 10:10 AM	Keynote 9:35hrs Session 2: GenZer HCPs and Sales Reps, the new players in the pharma gamee Jose Ma. Guido Avila Customer Engagement Transformation Lead | San..
Wed, 08 Jun 10:10 AM - 10:45 AM	Keynote 10:10hrs Session 3: Keypoints an strategies to succeed in the digital transformation of your company Remi Delarboulas CEO DevPoint R&D CONCEPTION
Wed, 08 Jun 11:15 AM - 11:50 AM	Keynote 11:15hrs Session 4: What is the role of Medical Representative in personalizing customer’s journey? Patricia Gouveia Sales & Marketing Director | Janssen - Johnso..
Wed, 08 Jun 11:50 AM - 12:15 PM	Keynote 11:50hrs Session 5: Interactive Panel Discussion on Multichannel to Omnichannel, Customer Access and Commercial Excellence Andy Wilkins Founder | FUTURE OF HEALTH Alfred Pawson Director: Digital Transformation & Innovation.. +5 more
Wed, 08 Jun 01:00 PM - 01:35 PM	Keynote 13:00hrs Session 6: Role of technologies in Healthcare Innovation Andy Wilkins Founder | FUTURE OF HEALTH
Wed, 08 Jun 01:35 PM - 02:10 PM	Keynote 13:35hrs Session 7: Customer journeys and multiple touch points Ricardo Almeida Head of Portuguese Speaking African Cluster F.. Ines Coelho Head of Digital Growth CTT Portugal
Wed, 08 Jun 02:10 PM - 02:45 PM	Keynote 14:10hrs Session 8: Evolving our engagement model for a better Patient outcomes Antonio Rito Head of Commercial Transformation Internation.. Lars Trivellato Commercial Data Analyst | Alexion
Wed, 08 Jun 03:00 PM - 03:20 PM	Keynote 15:00hrs Session 9: Evolution of Pharma companies from Multichannel to Omnichannel Osman DaggezenVP Global Head of Omnichannel Enablement and Mar..
Wed, 08 Jun 03:20 PM - 03:40 PM	Keynote 15:20hrs Session 10: Sales call anxiety - Decreased impact in an omnichannel world Luyten van den Berg Owner The Company Athletes

Exhibitors Profile

Explore the one stop solutions for healthcare industry.

Sponsors

Cognipharma

Media Partner Scottsdale, USA

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DevPoint (R&D Conception)

Event Partner Scottsdale, USA

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MedSquare

Online Media Partner

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Qstream

Event Partner Ireland

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