Reputation Strategy & Brand Resilience Summit

97% of customers will have searched online for reviews of your business before they decide to either work with you or make a purchase. And now, in the midst of an unprecedented Pandemic in the modern world, we read online almost daily how company reputations have either been made or broken by their response to the COVID-19 outbreak, causing most organizations to rethink how they engage and communicate with customers, partners and fellow employees. With increased scrutiny from the media and the .. continue reading general public, the stakes are higher than ever to be perceived in a favorable light throughout this crisis. If there is a negative perception (as wea€™ve seen with examples of how various airlines, travel agencies & insurance providers have handled the crisis), it can have disastrous consequences for your companya€™s stability and revenue. With special thanks to risk intelligence and reputation management experts Crisp for providing this week's blog related to our forthcoming 2021 Reputation & Brand Resilience Summit: Post Pandemic. As the US starts rolling out vaccines in a matter of days around.