Service Excellence Program

15 - 16 Aug 2019  New Date Reminder
Best Western Coral Beach Hotel, Dar es Salaam, Tanzania

About Followers 30 Reviews Exhibitors Photos 2 Speakers 2 Travel Deals

"Win clients in a business competitive environment"
Build self-insight to align yourself, your products and processes to deliver an enhanced customer experience. Develop an ability to offer quality services which will increase customer loyalty and deliver long-term profits. Enhance business reputation and provide competitive advantage. Raise a value-driven and customer-centric company culture.


  • Welcome and learn the best methods to attract customers to buy
  • Learn how to Win clients in a business competitive environment


8:00 AM - 4:00 PM (Public)

Entry Fees

Paid Ticket Starts from 250000 TZS View Details



100 Exhibitors Estimated Count

Category & Type

Business Services
Education & Training


15 - 16 Aug 2019

Frequency Annual
Next edition likely in Aug 2020

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2 Total Events

User Community [ Users who have shown interest for this Event ]



Developer at Oceania

Dar es Salaam, Tanzania
Lucy Tomeka

Lucy Tomeka

Public Relations Consultant at MAI Consultancy Services Ltd

Dar es Salaam, Tanzania
Alfred M. Wanepah

Alfred M. Wanepah

Student at William V. S Tubman University

Gbarnga, Liberia
Elizabeth Benjamin

Elizabeth Benjamin

Business Development Manager at Private

Dar es Salaam, Tanzania
Ramadhani Kusaga

Ramadhani Kusaga

Teacher at Ilboru High School

Arusha, Tanzania
Emma kawawa

Emma kawawa

CEO at Entango investments Limited

Dar es Salaam, Tanzania
Cecilia Lubango

Cecilia Lubango

Student at University of Dar es Salaam

Dar es Salaam, Tanzania

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Phillemon Kisamo

Phillemon Kisamo

Jane Sain

Jane Sain

Business Director

Schedule & Agenda

Thu, 15 Aug 08:00 AM - 08:30 AM Registration
#Best Western
Registration of different attendee will take place during this time.
Thu, 15 Aug 08:30 AM - 09:00 AM Networking
This will be the time for ice breaking and get to know each other.
Thu, 15 Aug 09:00 AM - 10:30 AM Session
First Learning Session
#Best Western
Here you will learn the basics and the introduction to the service excellence program
Thu, 15 Aug 10:30 AM - 11:00 AM Break
Tea Time
#Best Western
We will take tea, coffee and snacks during this time
Thu, 15 Aug 11:00 AM - 01:30 PM Session
Second Learning Session
#Best Western
This is the session which we will do deeper to the ways of understand your customers needs and personality and how to offer a satisfactory service to all of them.
Thu, 15 Aug 01:30 PM - 02:00 PM Break
Lunch Time
#Best Western
We will take lunch at this time
Thu, 15 Aug 02:00 PM - 04:00 PM Session
Last Learning Session
#Best Western
This will be the last session of the day which you shall learn deeply in the attitudes, behaviors and the psychology part to win more customers.

Visitor Ticket Price

250000 TZSAttendee Tickets includes venue, meals for two days, manuals and certificates
-6.740238 39.276836

Venue Map & Directions

map of Best Western Coral Beach Hotel

Best Western Coral Beach Hotel

Plot 956/1412, Coral Lane, Masaki, Msasani Peninsula, Dar es Salaam 2585

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