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Conference

Service Level Agreements Masterclass

21 Apr 2020Cancelled  New Date Reminder
Cliftons Brisbane, Brisbane, Australia

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"Perfecting your SLA Preparation through Enhanced SLA Modelling"
In today’s competitive business environment of downsizing, tight budgets, and reduced resources, contract insourcing and outsourcing have become increasingly effective business tools in helping to achieve productivity gains and increase profitability. As a manager, the responsibility rests with you to ensure your organisation effectively negotiates, manages, and monitors SLAs in key areas of the business. Formal Service Level Agreements (SLAs) between the customer and the provider of a .. continue reading service are one of the keystones of management. They protect both customer and supplier. They are as appropriate to in-house services as they are to a commercial service. By embracing the business case of the customer, SLAs can help to justify investment, ease capacity and resources planning, justify resource, and establish appropriate value and quality. Establishing your SLA a complex undertaking where it is the only proof and description of what you receive in an outsourcing deal.


Timings

09:00 AM - 05:00 PM General Hours

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Participants

upto 100
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Category & Type

Conference
Business Services

Editions

21 Apr 2020


Frequency One-time

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CROWN LEADERSHIP INTERNATIONAL GROUP

Australia 31 Total Events / 3 Upcoming Events

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