Supporting the Administrative Role in the Ombud's Office is a webinar that will provide Ombud’s support staff with a better understanding of the standards of practice (IOA) and how these principles impact how each support person performs their role. In addition, the session will provide insight into best practices for working with visitors, formal channels, managing the office and building awareness of the Ombud’s Program in a variety of organizations.
- How to effectively deal with all types of visitors who use the Ombuds Program
- How to build awareness of what the Ombuds service provides
- How to effectively protect confidentiality, neutrality, informality, and independence
- How to work effectively with internal partners while remaining independent, neutral and informal.
TimingsStarts at 9:00 AM GMT-07:00
Entry FeesCheck Official Website
Category & TypeConference
Education & Training
Editions12 Nov 2020 Interested
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