Taking Control of Tough Performance and Attitude Problems gives you reliable approaches and effective tools for dealing with any inappropriate .. Read more attitude, behavior or performance. You'll learn what to say, when to say it and how to say it when confronting employees and giving them the constructive criticism they need to change. It is a platform to learn The hidden agendas of chronic rule-breakers and excuse-makers, How you can improve negative attitudes, and How to keep an employee's personal problems from becoming your problem.
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