Transforming Contact Centres Summit

The Transforming Contact Centres Summit will provide the attendees with the opportunity to learn how to leverage customer intelligence for superior service experience, uncover the emerging role of AI and automation in ensuring high customer satisfaction, provide a seamless omnichannel experience to engage customers through their preferred platform, recruit, retain, engage a dynamic workforce to drive organisational growth, and employ consumer data to inform service delivery and provide personalised solutions.


09:00 AM-06:00 PM (expected)
Not Verified

Entry Fees

Check Official Website


100 - 500 Delegates
10 - 50 Exhibitors Estimated Count

Category & Type

Business Services
IT & Technology


12-13 Aug 2019

Frequency Not Available

Official Links

Website Contacts

Report Error
Claim this event


Logo Send Stall Book Request

Akolade Pty. Ltd Australia

142 events listed

User Community [Users who have shown interest for this Event]

Steven Tonkes

Steven Tonkes

Director Concessions and Customer Operations at Transport for NSW Sydney, Australia
Shermaine C

Shermaine C

Marketing Manager at Shavik Melbourne, Australia
Charles Frassetto

Charles Frassetto

New Business at Strike Force Sales Sydney, Australia
Dinidu Fernando

Dinidu Fernando

Operations Manager at Personal Panadura, Sri Lanka
Lee De La Rue Browne

Lee De La Rue Browne

IT Consultant at DLRB Consultants Haywards Heath, United Kingdom


Director at The Agile Contact Centre Melbourne, Australia
Shermaine C. Balbedina

Shermaine C. Balbedina

Executive Assistant at Shavik Tarlac, Philippines

Write a Review

Add Your Review
-37.815795 144.983394

Venue Map & Directions

map of Pullman Melbourne On The Park

Pullman Melbourne On The Park

192 Wellington Parade, Melbourne VIC 3002

Get Directions

Featured Hotels in Melbourne

More Hotels